開百公里試車還拔監視器 原廠不交代行 - 保養
By Brianna
at 2021-03-09T21:05
at 2021-03-09T21:05
Table of Contents
原文連結:
https://tw.appledaily.com/life/20210309/7JE3PYR4BREXBA4JRVNDMGAVJU/
原文內容:
開百公里試車還拔監視器 原廠不交代行蹤!竟嗆「要告就去告」
一輛買不到一年的新車,因胎壓偵測警示燈發出警示,原廠技師稱需要靜置三小時冷胎壓
再重新裝填,故車主留車,沒想到取車時竟發現里程數無端多了100多公里、連行車紀錄
器片段都遭刪除,車主直覺有異,但廠方堅稱程序一切正常,還嗆「有本事去還原資料」
、「要告就去告」,態度相當傲慢囂張。
這名女車主滿腹委屈昨(8日)在臉書社團「爆料公社二館」向網友抱怨與求助,稱自己不
到一年的新車,里程數約8000公里,3月初因行駛在國道上時,胎壓偵測警示燈發出警示
,因自己是新手駕駛,故在3月6日上午9時25分前往桃園住家附近的原廠檢測,當時技師
向她說明的處理方式是將車靜置三小時,待冷胎壓後會重新裝填,所以女車主留車返家,
沒想到當日下午取車時竟發現,技師記錄交車時的里程數為8114公里,下午就變成8217公
里,足足多了100公里。
「試車100公里很正常」,車廠服務主管如此跟她說,女車主檢視行車紀錄器想確認車子
被開去哪?但畫面竟消失了數小時,記憶卡無段空出4.23GB的空間,就像是被事後刪了畫
面,而且副駕座位被調整為平躺狀態,後座也被向前移動,「試車需要調整座位嗎?」「
很擔心車子被開去做違法的事。」維修單上雖然有註明會試車,但沒寫要100公里。
至於消失的行車紀錄器,該主管說因涉及商業機密,車廠內的車輛都會拔除行車紀錄器電
源,「是斷電,不是刪畫面」,還要女車主「有本事去還原資料」、「要告就去告」、「
以後可以去別家保養廠」,也不解釋去哪裡試車。
女車主調閱ETC紀錄,發現在國道上就開了70多公里,正要去報警提告時,總公司人員聯
繫她,告知技師是開到竹北試車,該廠廠長會調閱監視畫面給交代,雙方看過監視器畫面
後,證實車主在當天上午10時36分交車後,技師6分鐘後就將車子駛出廠,30分鐘後才駛
回,根本沒有靜置冷胎,下午1時9分技師又將車子駛出,下午2時36分才回廠。
女車主說,廠長坦承技師未依照程序處理,一直向她道歉,除了負擔試車油資、ETC費用
外,也保證若車輛駛出途中有違規甚至違法,廠方會全權負責。
網友看過女車主的遭遇後,紛紛批評「扯爆了」、「試車100多公里,那最後有沒有幫人
家加滿油丫?....丫對還有ETC的錢....」、「如果亂晃還好,最怕做了什麼奇怪的事」
、「超級離譜,當私家車去黑皮黑皮」、「補胎壓而已,需要開出去玩嗎」、「合理懷疑
上班假藉名義偷開客人的車出去玩,而主管居然也沒發現,管理上有嚴重疏失,絕對不能
輕輕放下,不了了之!」最後女車主接受車廠和解,但自己還是會將記憶卡資料還原,「
看他們說的是不是真的?」(即時新聞中心/綜合報導)
心得/說明:(30字以上)
爆料原文非常的長,有興趣的可以去看看
https://reurl.cc/R6LEme
出包的是HONDA桃園中壢廠
看樣子是技師沒有遵照SOP,測試後又擅自把客人的車開出去
還有就是疑似刪除記憶卡影片內容
最後車主被摸頭,原廠賠償100公里多的油錢348塊+ETC的64塊,共412塊
*轉錄新聞/情報,必須附上原文及網址連結及心得或意見30字(不含標點符號)*
--
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